VPMG Property Management Vancouver WA FAQs

What is VPMG Property Management and what services do you provide?

VPMG Property Management is a full-service management company in Vancouver, WA, and we specialize in providing exceptional property management services to both landlords and tenants. Our comprehensive range of services includes property maintenance, marketing and advertising, tenant screening, rent collection, and lease renewal, among others

How long has VPMG Property Management been in operation, and how experienced are your team members?

We have been providing property management services in Vancouver, WA, for years, and our team members are highly experienced in the industry. We have a wealth of experience in managing all types of properties, ranging from single-family homes to large apartment complexes

How do you ensure that your clients' properties are well maintained?

At VPMG Property Management, we have a proactive approach to property maintenance. We conduct regular inspections of our clients’ properties, identify potential issues, and fix them promptly before they escalate into major problems. Our aim is to ensure that our clients’ properties are always in top-performing condition

How do you ensure that tenants are well-vetted before being allowed to rent such properties?

We have a rigorous vetting process for tenants, which includes running background and credit checks, verifying employment and income, and conducting references from previous landlords. Our aim is to ensure that our clients’ properties are occupied by responsible and reliable tenants who will take good care of them

How do you market your clients' properties to attract potential tenants?

We use a combination of both online and offline marketing channels to promote our clients’ properties. These include social media, listing websites, print media, and signage, among others. Our aim is to reach as many potential tenants as possible and ensure that our clients’ properties are rented out quickly

What is the process for renewing a lease with VPMG Property Management?

We have a streamlined lease renewal process that includes communicating with tenants in a timely and professional manner to discuss renewal options

How do you handle maintenance and repair requests from tenants?

We encourage tenants to report any maintenance and repair issues promptly through our online portal or hotlines, and our team responds promptly to such requests. We have a network of trusted vendors who handle repairs and maintenance, and we ensure that all work is done to the highest standards and within the shortest time possible

What is your policy on tenant eviction?

Our eviction policy is guided by the law and our clients’ lease agreements, and we follow a strict process when dealing with defaulting tenants. We always aim to resolve issues with tenants peacefully, but if eviction becomes necessary, we work with a legal team to ensure that the process is handled professionally

Do you provide regular financial reports to your clients, and what do these reports contain?

We provide regular financial reports to our clients, which include information on rent collection, expenses, repairs and maintenance, and any other financial information that our clients require. Our goal is to keep our clients informed and updated on all matters related to their properties

How do you handle emergency situations at clients' properties?

We have a dedicated team that provides 24/7 emergency response services to our clients. We have a protocol for handling emergency situations, and our team responds promptly to ensure that our clients’ properties are protected and that their tenants are safe

What are your fees, and how do you bill your clients?

Our fees depend on the type of property and the services provided. We bill our clients monthly, and our fees are transparent and competitive. We always ensure that our clients get value for their money

How do you handle tenant complaints and ensure that they are resolved peacefully?

We have a dedicated team that handles tenant complaints and works to resolve them promptly and peacefully. We believe in maintaining good relations with our tenants and always aim to find solutions that work for both parties

Do you provide customized property management solutions to your clients?

We provide customized property management solutions tailored to the specific needs and requirements of each of our clients. We understand that every property is unique, and we take the time to understand our clients’ goals and objectives before developing solutions that are best suited to their needs

How do you handle disputes between landlords and tenants?

We have a team of professionals with expertise in conflict resolution. We work to resolve disputes between landlords and tenants amicably and without the need for legal action. Our goal is to ensure that all parties involved are satisfied with the outcome

What type of properties does VPMG Property Management manage?

We manage various types of properties, including single-family homes, and apartments

What is the process for filing a maintenance request with VPMG Property Management?

We have an easy-to-use online maintenance request system where tenants can file their maintenance requests, and our maintenance team responds within a reasonable timeframe

How does VPMG Property Management handle lease terminations?

We have a professional and timely lease termination process that ensures both tenants and landlords are treated fairly while following legal requirements

Can VPMG Property Management provide referrals for other services?

Yes, we have a network of trusted service providers that we can refer clients to for other services like legal, accounting, or property repair services

How can I get started with VPMG Property Management?

Simply contact our team, and we will arrange a consultation to discuss your property management needs and find the best solutions for you